Frequently Asked Questions
Accessing TTUHSC Mail On Your iPhone
iPhone
This process works with all iOS devices including: iPhone, iPod & iPad.
- Click the Settings icon
- Click Mail, Contacts, Calendars
- Click Add Account
- Select Microsoft Exchange at the top.
* If you already have an exchange account set up on your iPhone, you will not be able to add another unless you have iOS 4.2 or higher installed.
- Configure the following settings:
- Email: Enter your full TTUHSC email address (including the "@tthusc.edu")
- Server: Enter "mail.ttuhsc.edu"
- Domain: Enter "ttuhsc"
- Username: Enter your eRaider username
- Password: Enter your eRaider password
- Description: This can be personalized ("TTUHSC Email", "HSC Mail", etc.)
Click Next
- After the "Verifying" screen, it will find the incorrect mail server. You must manually enter "mail.ttuhsc.edu" in the Server form field.
Click Next
To sync all your mail select the HSC Email account you just added and select "Mail Days to Sync" and then select "No Limit".
You will now be able to access your TTUHSC email account from your iPhone.
Android
- Download the Microsoft Outlook app or search for Microsoft Outlook in Google Play with your android device
- Open the Outlook for Android app.
- Tap Add Account.
- On the Add account page, type in your TTUHSC email address and tap on Continue.
- On the Connect Exchange page, tap the Advanced Setting button and enter the following information:
- Email: Enter your full TTUHSC email address (if not already written)
- Password: Enter your eRaider Password
- Description (optional): TTUHSC email address
- Server: mail.ttuhsc.edu
- Domain: ttuhsc
- Username: Enter your eRaider username
- Tap on the checkmark located on the upper right corner.
- On the Activate device administrator page, tap on Activate to activate Outlook app as a device administrator to ensure security requirements are met.
- On the Outlook Device Policy page, tap on Activate to allow Outlook to be activated as device administrator to ensure security requirements are met for the account.
- The account is set up and can access it now on the Outlook app.
Your Android device will now be able to access your HSC mail account.
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